Customer Service - Make or Break A Business To Service Customers Or Not? Many businesses have stated that customer service is their top priority. While some have proven this to be true, many of them have no idea what customers are and what customer service is all about. Lets not get on the “The customer is always right!” bandwagon, because this has been proven to be incorrect more often than I would care to remember. There are, however, basic principles that any business or person should be well aware of when it comes to treating your clients well. The Bad, The Worse, The Hellish Nightmare Most people can remember at least one example of an incident when they gave a business their hard earned money and ended up being treated like the back end of a pig with diarrhea. I have often heard of several complaints like these being related to the Utilities, Telecommunications, Banking and Governmental sectors. Many other service industries have these issues as well but time is limited. Some pop...
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